1. Provide detailed product information: We will provide customers with detailed product catalogs, specifications, features and advantages to help customers understand the performance and characteristics of the product.
2. We provide proofing services, and welcome customers to bring products to our company for testing. You can experience the processing effect of the laser on site.
3. Provide technical support: For some technical issues, we can provide technical support to solve customers' doubts and confusion before purchase.
1. Order tracking and delivery: We will ensure that the customer's order is processed in a timely manner, and provide order tracking and delivery services to ensure that the customer can receive the product on time.
2. Installation and debugging support: For some products that require installation and debugging, we can provide installation guidance and debugging support to ensure the normal operation of the product.
3. Provide training services: For some complex products, we can provide training services to help customers quickly get started and use the product.
1. Product warranty: We will provide corresponding warranty services according to different products. We will provide free repair or replacement services for product failures during the warranty period.
2. After-sales support: We will provide customers with long-term after-sales support, solve the problems encountered by customers in using the product, and ensure that customers can get timely help and support.
3. Quick response: We will respond as soon as possible when customers raise questions or repair needs, and dispatch professional technicians to handle them.
4. Product upgrades and technology upgrades: For the update and upgrade of some products and technologies, we will notify customers in a timely manner and provide corresponding upgrade services to improve the performance and functions of the products.
